Features

Just wanted to point out a few key features

Professional Responsive Design

Fenix Rise Customer Portal Ticketing & Online Billing System can be used on any device.

Robust Ticketing

Robust Ticketing System packed with lots of extras.

Estimate Approval

Create estimates from your CRM and publish to the portal for client approval.

Online Bill-Pay

Create and upload invoices from your CRM. Allow clients to view and pay invoices on-line!

Recurring Billing

Automatic recurring billing options available with Authorize.Net.

Unlimited Users

Set up unlimited support staff and client contacts.

Support Teams

Set support staff to handle certain accounts, products and/ or company divisions.

Agency Support

Does your company use outside agencies? No problem! Assign multiple accounts to one client contact.

Multi-Level Permissions

Set user permissions per module. Restrict certain users to Tickets Only, or allow access to estimates and invoices.

Company Branding

Brand the portal with your company logo and colors.

Responsive

Completely responsive. Use on any device. Complete mobile solution!

Secure Hosting

Managed, secure hosting provided. We take the worries out of protecting your data.

Translation-Ready

Use Loco Translate WordPress Plugin (FREE) to easily create language files within your WordPress dashboard without using Poedit software.

WordPress Platform

Built on WordPress for greater flexibility! The customer portal is a stand-alone platform which runs from one page.

CRM Integration

Integrates with SuiteCRM and SugarCRM CE 6.5! Eliminate double entry!

WP-Invoice

Integrates WP-Invoice, WordPress's most popular invoicing plugin.

Website Integration

Integrate as a sub-domain of your website.

Products & Categories

Set up products or use the products as a company division or department.

FAQs

Set up FAQ;s for your clients. FAQs can be general or product specific.

Email Templates

Customize your email messages with our email templates using global variables.

Custom Sidebars

Create custom sidebars for your clients to add additional information or links.