Fenix Rise Customer Portal

Our Ticketing & Online Billing System can be used on any device!

Custom Dashboards

Responsive Client Dashboard with all the extras. Client Dashboards widgets display according to user permissions set within the Manage Users section within the Fenixrise Customer Portal Plugin in your WordPress admin.

Client Dashboard

Support Staff Dashboard

This dashboard also doubles as a client dashboard with 'Tickets only' permissions set within the portal.

Tickets

Robust Ticketing System packed with lots of extras. Upload attachments, reference URL or request a quote. Support Staff can create and upload an estimate from their SugarCRM / SuiteCRM instance.

Estimates

Create estimates from your CRM and publish for client approval within the customer portal. Attach estimates to tickets with attached Case within your CRM system.

Invoices

Create and upload invoices from your CRM. Allow clients to view and pay invoices on-line! Automatic recurring billing options available with Authorize.Net.

List Views

(Shown in tablet views)